Restore Counseling In-School Services

“Just because no one else can heal or do your inner work for you, doesn’t mean you can, should, or need to do it alone.” Lisa Olivera

As the Administrative Assistant and Medical Biller at Restore Counseling Services, I have the pleasure of being the first person to interface with our new clients. I find joy in aiding them to get the support and help they deserve to achieve their mental health goals. At Restore I handle new patient inquiries, insurance eligibility and benefit verifications, and submissions of medical claims.

When not at work, I unwind by spending time with family and friends. I was raised by the motto “LOVE is spelled T-I-M-E” and I choose to invest that time with the people that mean the most to me. My other great love in life is books. I can fall into books, and in them, live out my wildest dreams and experience the greatest adventures.

I have worked in an office setting for over 20 years. My administrative roles at Restore Counseling Services, LLC include new patient inquiries, credentialing of therapists, insurance eligibility and benefit verifications, and submissions of medical claims.

In my free time, I enjoy spending time with my family. We really enjoy boating together on Norris Lake in TN. Over the years, I have enjoyed cheering on my children in their various activities. I also enjoy shopping, getting facials and massages, watching movies, and reading books.

As the Administrative Assistant at Restore Counseling Services, I will be the first voice on the other end of the phone in your journey. With over 20 years in the admin field, I will go above and beyond to aid in making the process for you as smooth as possible. I love interacting with our new and existing clients as they reach their therapy goals. My role at Restore is to assist our new patients with insurance eligibility and benefit verifications as well as therapist assignments. We will work together to ensure you are successful!

In my spare time, I love hanging out with my family and furbaby. I enjoy reading, a good Netflix series, watching the Eagles and Phillies, and cheering my children on with all of their life goals! Yes, I’m the mom on the sideline yelling the whole time.

I’m Rose, bringing to Restore 15 years of experience in improving operational efficiency, patient satisfaction, and compliance with healthcare regulations. At Restore I handle new patient inquiries, insurance eligibility and benefit verifications, submissions of medical claims, credentialing of therapists and work as a liaison between Administrative and Clinical departments and patients.

Outside of the office my time is filled with nature, my dog and enjoying the simple things in life.

I look forward to assisting you along your journey.