Restore Counseling In-School Services

Contact: dena@restorecounselingservice.com

Hello there! My name is Dena and I am so excited to welcome you. I am a person-centered, humanistic counselor who meets clients where they are in the present moment. I am here to meet you with acceptance, warmth, and empathy to embark on the therapeutic process. Together challenges are identified and explored, and change is created. I am here for every step along the way as you venture towards healing. My approach is integrated and dynamic, and I pull from various modalities. I enjoy blends of cognitive behavioral, psychotherapy, narrative, and here-and-now practices.

I am a graduate of Kutztown University and hold a master’s in Professional School Counseling with Licensure. I am working on licensure hours with the supervision of the Restore Counseling team to become a Licensed Professional Counselor (LPC). Before joining Restore Counseling, I worked as a Professional School Counselor in both the high school and middle school setting for seven years. I worked in both rural and suburban environments in different parts of the country; I supported the academic, personal, and social needs of those I served, conducting individual and small group counseling, as well as large group instruction. I have experience targeting the areas of stress reduction, suicidal thoughts, identity development, family changes, grief and loss, healthy lifestyles, executive functioning, sadness/depression, body and self-image, and feeling and emotional awareness.

My current role as a school-based therapist for Ephrata Area School District has allowed me to expand on my experience and provide trauma-informed care and healing to young clients. When I am not at work I can be found outside, preferably hiking or paddling, traveling, or at the nearest coffee shop.

As a Medical Biller at Restore Counseling Services, I manage the full cycle of behavioral health billing and revenue processes. My responsibilities include verifying insurance benefits and eligibility, submitting and managing medical claims, and processing remittances and payments. I ensure claims are accurately submitted and followed through to resolution, supporting the financial integrity and continuity of care within the practice.

I find joy in helping clients access the support and services they need to reach their mental health goals. I care deeply about doing things right and take pride in helping make insurance and billing feel clearer and less intimidating for clients navigating an already stressful time.

My faith in God is the foundation of my life. He has been my steady source of direction, strength, and peace through every season.

When not at work, I enjoy spending time with family and friends. I was raised with the motto “LOVE is spelled T-I-M-E,” and I value being intentional with the people who matter most to me. I also love reading and getting lost in a good book whenever I can.

As the Administrative Assistant at Restore Counseling Services, I will be the first voice on the other end of the phone in your journey. With over 20 years in the admin field, I will go above and beyond to aid in making the process for you as smooth as possible. I love interacting with our new and existing clients as they reach their therapy goals. My role at Restore is to assist our new patients with insurance eligibility and benefit verifications as well as therapist assignments. We will work together to ensure you are successful!

In my spare time, I love hanging out with my family and furbaby. I enjoy reading, a good Netflix series, watching the Eagles and Phillies, and cheering my children on with all of their life goals! Yes, I’m the mom on the sideline yelling the whole time.

I have worked in an office setting for over 20 years. My administrative roles at Restore Counseling Services, LLC include new patient inquiries, credentialing of therapists, insurance eligibility and benefit verifications, and submissions of medical claims.

In my free time, I enjoy spending time with my family. We really enjoy boating together on Norris Lake in TN. Over the years, I have enjoyed cheering on my children in their various activities. I also enjoy shopping, getting facials and massages, watching movies, and reading books.